We provide all grades of nursing staff, for long or short term
— Courtfield HealthCare Ltd.
Our Aims & Objectives
We aim to promote & develop a healthcare Agency service supporting our customers, being mindful of costs. By meeting these objectives all customers will receive a high quality & cost effective service.
- To provide our customers with a choice.
- To ensure a professional friendly service.
- To maintain effective & efficient processes
- To be responsive & flexible in our approach.
- To maintain a high quality service with a clear customer service focus.
- To ensure candidates have detailed job & customer information.
- To recruit staff following clear policies & procedures.
- To ensure that all agency workers are able to carry out the duties relevant to the position they are placed in.
- To carry out business reviews of policies & procedures regularly so as to ensure that our business is meeting the needs of our clients & agency workers.
- Carrying out performance reviews & staff appraisals.
- To assist in monitoring the service & to offer training & development where a shortfall is identified.
The development of good working relationships with customers, agency workers and other professional services to ensure that we are delivering a good service, which is an extension of our customer’s, own workforce. Agency Workers and Staff will be supported in their work, meeting their individual training and development needs.
About The Directors
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Directors
The Directors are both qualified nurses by profession and have more than 25 years combined of nursing experience and care. Both have a clear understanding of the health and social care provision, including operational requirements, business development and CQC compliance issues. The managing director also has over 7 years managerial experience of which the recent 4 years were as a CQC registered manager for both private and charity care sector groups.
Our Partnership Approach
- To Build strong relationships and partnerships with clients who can be confident that we are meeting and exceeding current recruitment legislation and procedures
- A strong commitment to consultation and information sharing
- Ongoing regular review of our service
- To operate our service in a professional and honest manner
- To provide a high quality cost effective service, this takes into account the needs of our clients within their service and agency workers
- To ensure that we work professionally and within professional bodies’ guidelines and recommendations